Why I don’t use GMail

Yahoo! mail and GMail are very usable services today. A majority of internet users are quite happy using web based email from one of these major providers for all their personal correspondence. There are, however, some major limitations to the web based email model that will make these offerings incomplete unless they add offline support via the IMAP protocol. Given these providers’ reliance on revenue from ads viewed while accessing email via the web interface, this is not something I see happening anytime soon.